Resolve FM News
For all the latest news from Resolve FM please read the articles below:
Introducing the Norfolk Hub
Resolve FM Re- launches its website
For all the latest press releases about Resolve FM please click on the articles below:
"Resolve help families settle into new housing"
Fairfield City Champion, 23 July 2008, Page 7
"Refugees settle well, in spite of rental shortage"
Blacktown Advocate, 23 July 2008, Page 7
Introducing the Norfolk Hub
July 2008:
Building on the continued success of Resolve FM’s busy and professional customer service call centre, it is now ultimately capable of servicing the entire Norfolk business. The state of the art Resolve FM Facility Service Centre, is now known as, “The Norfolk Hub”.
‘Hub’ - a focus of activity.
The Norfolk Hub has already implemented new rosters to increase the service level to clients and re-engineered many of the processes and procedures to improve efficiencies across the team.
The Norfolk Hub is ready to replicate customer service success across all of the Norfolk businesses.
Resolve FM Website Re-launch
November 2007:
After weeks of careful research, planning and development, Resolve FM is excited to share the re-launch of its website with its employees, clients and the general public.
As part of Norfolk, Resolve FM specialises in facilities management and maintenance services. The new Resolve FM website provides valuable insight into the company, services offerings, latest innovative technology developments and its key people.
The aim of the new website is to allow for easier navigation and provide helpful and informative content on Resolve FM’s service portfolio. The site features the latest information about the importance of OH&S and Environmental aspects of Facility Management. The Community section demonstrates that Resolve FM understands that the employment of people has a considerable positive impact in the greater community.
Through our News section, visitors can keep up-to-date with our latest developments and reports. The feature “To log a call” is still available to ensure ease of access with our 27/7 Service Centre. Our clients can log a call either straight from our homepage or through our Contact Us section within seconds.
National Sales and Marketing Manager, Dario Falchi, said: “Relaunching the website has been an exciting challenge. The website is now keeping pace with all the exciting developments within Resolve FM”